Delivery & Shipping

How long Flashback Souvenir Pvt Ltd will take to deliver my order?

Orders to Metro cities in India will get delivered in 1-3 days (working days) and to the interiors may take at least 3-6 days (excluding Sundays and other Holidays) (working days).

All orders are shipped from our head office, after your payment is cleared.

Does Flashback Souvenir Pvt Ltd deliver products in rural interior areas of India?

We provide delivery throughout India for all online products, also in rural interior areas through speed post or registered post. It will take 8-10 working days to deliver any product in rural interior areas.

Are there any shipping charges on Flashback Souvenir products?

We provide you with standard rates and our shipping charges are based on volume of the particular product(s) and you can also view the shipping charges on every product(s) in view details section. Octroi charges if any will be collected from the consignee.

What if my order gets delayed?

Orders can be delayed due to product un-availability for immediate dispatch. Wherein the stocks are still getting ready with packaging and pricing being done on the whole lot or in transit from the Warehouse to the Head office. This could put a delay in the dispatch of the online order. In certain circumstances we will try to arrange the product from our nearest store to fulfill your order at the earliest.

What should I do if I have received a different or damaged order?

In case you have received a different product, or if the product was damaged in shipment, please contact us within the specific time period through mail or customer care service and we will ensure that it will be replaced as soon as possible. For Courier Products

Orders will be delivered within 3-4 working days. The products will deliver through the best courier services. The product will be delivered all over India. No Deliveries on National Holidays and Sundays. Courier and express product cannot be delivered together at same time. We cannot commit exact date of delivery for products send through couriers.

Product send through couriers will reach in advance/late within 3-5 days as per date of delivery.

Please note: The Company will not cover delivery delays due to customer unavailability or if the given address is not valid. So to avoid further error or delays in shipment you are requested to submit your correct & complete details of your address followed by pin code & landmark. During festival time Delivery within 3-4 days is not possible, we guarantee to deliver the exact product which you have selected.